Our Ethos

At St Mary’s, we believe in creating a welcoming ‘home from home’ where every resident is treated with kindness, respect, and individuality. We focus on promoting independence and preserving dignity by tailoring personalised care plans that meet each person’s unique needs.

Strong, trusting relationships are at the heart of everything we do. Our dedicated team is available 24/7 to provide not only expert medical care but also companionship and reassurance, helping residents feel safe and supported.

We know that comfort is more than just physical care. Residents are encouraged to personalise their rooms with cherished belongings, creating a familiar and relaxing environment. Regular visits from family and friends help maintain those important connections.

We value the role of family and friends in the wellbeing of our residents. Our open-door policy invites loved ones to visit anytime and join in community events like our annual summer BBQs, Christmas lunches, and monthly sing-alongs. Visitors are always welcome to share our home-cooked meals with their loved ones.